Frequently Asked Questions (FAQs)
SARANG
1. What products does SARANG offer?
SARANG specializes in high-quality candles and perfumes crafted with premium ingredients. Our collection includes scented candles, luxury perfumes, and gift sets.
2. Are SARANG products handmade?
Yes! Our candles and perfumes are carefully handcrafted to ensure the best quality and long-lasting fragrance.
3. What ingredients are used in SARANG candles and perfumes?
Our candles are made with natural wax blends, high-quality fragrance oils, and lead-free cotton wicks. Our perfumes are crafted using premium essential oils and safe, skin-friendly ingredients.
4. How do I choose the right fragrance?
We offer a variety of scents to match different preferences. You can refer to our fragrance guide on the website or contact us for recommendations.
5. How long do SARANG candles burn?
Burn time varies by size. Our candles typically burn between 30 to 60 hours with proper care.
6. How should I care for my SARANG candle?
- Trim the wick to 1/4 inch before each use.
- Allow the wax to melt evenly to prevent tunneling.
- Keep away from drafts and flammable objects.
7. Are SARANG products cruelty-free?
Yes! We do not test our products on animals, and we use ethically sourced ingredients.
8. Do you offer gift packaging?
Yes, we offer beautiful gift packaging options for special occasions. You can select this option during checkout.
9. Can I customize a fragrance or candle?
We offer customization for bulk orders and special events. Please contact us for more details.
10. How can I place an order?
You can order directly from our website. Simply add your favorite products to the cart and proceed to checkout.
11. What payment methods do you accept?
We accept major credit cards, debit cards,COD , Bank Transfer and other secure payment options.
12. How long does shipping take?
Shipping times depend on your location. Typically, orders are delivered within 5-7 business days. Express shipping options are available.
13. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary based on location.
14. What is your return and exchange policy?
We accept returns or exchanges for unused products within 7 days of delivery. Please review our Return Policy for more details.
15. How can I contact SARANG?
You can reach us via email at [contact@sarangs.shop] or WhatsApp us at [03704270712]. You can also connect with us on social media.
Thank you for choosing SARANG!