Shipping Policy
SARANG
1. Order Processing Time
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Time & Rates
- Standard shipping: 5-7 business days.
- Express shipping: 2-4 business days (additional charges apply).
- Shipping rates are calculated at checkout based on your location and selected shipping method.
3. International Shipping
- We offer international shipping to select countries.
- Delivery times vary depending on the destination.
- Customers are responsible for any customs duties or taxes applicable in their country.
4. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details.
- You can track your order on our website or through the carrier’s tracking system.
5. Shipping Delays
- While we strive to deliver orders on time, delays may occur due to unforeseen circumstances such as weather conditions or carrier issues.
- If your order is significantly delayed, please contact us for assistance.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please notify us within 5 days of delivery.
- We will work with the carrier to resolve the issue and, if necessary, offer a replacement or refund.
7. Address Errors & Undeliverable Packages
- Ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipping fees.
8. Contact Us
If you have any shipping-related questions, please contact us at:
Email: contact@sarangs.shop
WA: 03704270712
Thank you for shopping with SARANG!